Our Serviceworks
Fulfillment Solutions for Premium Brands Obsessed with Wowing Their Customers
Welcome to OSW, where premium logistics transcends mere service—it embodies a steadfast commitment to showcasing your brand essence while elevating the customer journey. Our mission is straightforward: to champion and safeguard the integrity of our client's brands by embedding customer-centric philosophies into the fabric of our operations.
With OSW, every aspect of your
fulfillment is in expert hands
With over three decades of industry leadership, we’ve been at the forefront of fulfillment innovation long before mainstream ecommerce. Our unparalleled experience and unwavering dedication to excellence distinguish us in a competitive landscape. We recognize that every interaction with your customers is an invaluable opportunity to leave an indelible mark.
We don’t just handle shipments; we curate experiences that resonate with your brand to and exceed customer expectations. From the moment your product is received in our warehouse to its arrival at your customer’s doorstep, we ensure that every touchpoint embodies the essence of your brand and reinforces the trust and loyalty of your customer base.
Our ServiceWorks is not just another link in the logistics chain, but an extension of your brand
highly recommended fulfillment company
Our customers don’t just recommend our services—they rave about us. They praise our prompt communication, ability to answer questions, and proactive approach to addressing concerns. But don't just take our word for it; hear directly from our satisfied clients about their experiences with OSW.
women-Led logistics
We're proud to be women-led. Our leadership team brings a unique perspective to logistics, emphasizing empathy and a problem-solving mentality. Our focus is on understanding the needs of our clients and aligning our services to meet their priorities. When you partner with us, you can trust that your brand is in capable hands.
Leading the Way With Green Practices
“sustainability” isn’t just a buzzword
Fast Shipping From Our Centralized Location
By leveraging our central US location, we expedite delivery times and ensure your customers receive their orders promptly. With coast-to-coast shipping options available within 2-3 business days, you can rest assured that your customers will experience fast and reliable service, enhancing their overall satisfaction with your brand.
Partnering with OSW streamlines logistics operations and optimizes shipping routes, saving thousands of dollars in shipping costs. Our central US facility eliminates the need for multiple geographic warehouses, translating into faster delivery and freight economies. With OSW, you can achieve unparalleled efficiency while enhancing your brand reputation and customer satisfaction.
Climate-Controlled Warehouse
Climate-controlled storage facilities are specialized warehouses engineered to uphold consistent temperature, humidity, and air quality, safeguarding delicate merchandise. Climate-controlled fulfillment is indispensable across multiple sectors, including consumer electronics, pharmaceuticals, cosmetics, and medical equipment. Diverging from temperature-controlled warehouses, which primarily regulate temperature, climate-controlled facilities meticulously manage temperature, humidity, and air quality, offering a holistic approach to preserving sensitive products. Storing products in climate-controlled facilities enhances security by keeping roll-up doors shut year-round, thus preventing theft.
Our climate-controlled warehousing solution is crucial in providing complete control and ensuring the safety and quality of your products.
Besides minimizing temperature fluctuations, climate-controlled storage provides a secure environment for your products and reduces environmental variables. This, in turn, lowers the risk of spoilage, contamination, and damage to your product and packaging, resulting in the highest possible quality and customer satisfaction.
Our facility keeps its warehouse doors shut year-round, which helps to reduce dust and prevent theft. Additionally, we are equipped with state-of-the-art monitoring systems and provide round-the-clock surveillance to secure your sensitive products, giving you added peace of mind that your products are in good hands.
